The Challenge: Managing Growth and Consistency

As Felipe and Sons expanded its branches and clientele, the brand needed a better way to handle day-to-day operations — from appointment scheduling and walk-ins, to tracking sales and inventory, and aligning their multiple locations under one cohesive workflow.

Their existing tools couldn’t keep up. Manual processes often led to inconsistencies and inefficiencies, especially during peak hours. The management team wanted a system that would streamline operations, reduce errors, and enhance the customer experience — all without losing the brand’s personal touch.

The Solution: BaseUp’s POS and ERP System

BaseUp Labs implemented a customized POS (Point of Sale) and ERP (Enterprise Resource Planning) solution designed for Felipe and Sons’ unique business flow.

• Seamless transactions — From walk-ins to appointments, the new POS system ensures every sale is quick, accurate, and automatically reflected across branches.

• Centralized data — The ERP system unites all branches under one dashboard, providing real-time insights into sales, inventory, and staff performance.

• Inventory intelligence — Smart tracking and low-stock alerts help managers keep supplies consistent, minimizing downtime and waste.

• Customer engagement — Integrated profiles allow staff to access client histories and preferences, ensuring a consistent and personalized grooming experience.

The Results: Smarter Operations, Happier Clients

With BaseUp’s system in place, Felipe and Sons saw measurable improvements across the board:

• 30% faster transactions during peak hours

• Improved inventory turnover and cost management

• Better visibility into branch performance and sales trends

• Consistent client experience across all locations

As one of their managers shared:

“The system doesn’t just make things faster — it gives us control. We can focus on what we do best: great service and craftsmanship.”

Built for Modern Businesses

BaseUp Labs continues to help forward-thinking businesses like Felipe and Sons embrace digital transformation without losing their identity. Whether it’s retail, hospitality, or service, our POS and ERP systems are built to adapt — combining powerful functionality with intuitive design.

If your business is ready to scale smarter, let’s build something that fits you.