
Maurice Cordero
Contributor
How RE/MAX Capital is Redefining Real Estate Management with Tech
How RE/MAX Capital is Redefining Real Estate Management with Tech
Key Takeaways: - RE/MAX Capital streamlined operations and cut costs by customizing Odoo with BaseUp Labs. - Centralized data access now supports real-time decision-making across finance and agent performance. - Decentralized data entry empowers agents, reducing back-office workload by 40%. - Custom modules tailored to real estate needs include property size tracking, revenue reports, and automated approvals. - Most agents became ERP-proficient within two months, despite being first-time users. - Real-time insights accelerate decision-making, turning days into hours. - Odoo’s adaptability supports future growth, including plans for a localized payroll system. - BaseUp Labs delivered a strategic ERP solution, positioning RE/MAX Capital for long-term success.
Key Takeaways: - RE/MAX Capital streamlined operations and cut costs by customizing Odoo with BaseUp Labs. - Centralized data access now supports real-time decision-making across finance and agent performance. - Decentralized data entry empowers agents, reducing back-office workload by 40%. - Custom modules tailored to real estate needs include property size tracking, revenue reports, and automated approvals. - Most agents became ERP-proficient within two months, despite being first-time users. - Real-time insights accelerate decision-making, turning days into hours. - Odoo’s adaptability supports future growth, including plans for a localized payroll system. - BaseUp Labs delivered a strategic ERP solution, positioning RE/MAX Capital for long-term success.

RE/MAX Capital, formerly known as Heritage Partners Realty, has embraced the power of technology to revolutionize its operations. By working with BaseUp Labs’ in customizing Odoo, an advanced Enterprise Resource Planning (ERP) system, the company has streamlined processes, reduced costs, and set the foundation for sustainable growth.
Sherwynn Say, the company’s Chief Financial Officer, explains, "BaseUp Labs’ ERP has allowed us to centralize and organize our data in ways we hadn’t thought possible before. From financial records to agent performance metrics, it’s all accessible and actionable now."
This integration wasn’t only about adopting new software, but it was also about rethinking how work gets done. Odoo’s decentralization capabilities have allowed RE/MAX Capital to empower its agents by enabling data gathering at the practitioner level. This shift has significantly reduced back-office workload, allowing the company to operate efficiently with only three bookkeepers instead of five. "It’s not just cost savings," shares Sherwynn, "but a smarter allocation of resources that lets us focus on growth."
The journey to fully implement Odoo took about a year, which included customizing the system to align with the unique needs of the real estate business. These modifications included tailored fields in the sales module for property size classifications, detailed revenue tracking for stockholder reports, and automated approval workflows that replaced cumbersome email chains.
"Their Odoo’s modular design meant we could adapt it to fit us, not the other way around," says Sherwynn. These customizations are part of a broader trend in the industry, where real estate companies like Sterling Bay leverage ERP platforms to scale operations effectively.
Efficiency improvements are evident across RE/MAX Capital’s operations. For example, the company now uses Odoo for check preparation, performance analysis, and real-time reporting. Team members quickly acclimated to the system, with most agents becoming proficient within two months. This is a noteworthy achievement given that many were first-time ERP users. "Real-time insights are a game-changer for us," notes Sherwynn. "Decisions that used to take days are now made in hours, based on accurate data." This mirrors how companies like Entera use SaaS solutions for real-time analytics and informed decision-making.
Looking ahead, RE/MAX Capital is working to expand Odoo’s functionalities, including a payroll system tailored to the Philippine setting. The adaptability of the ERP system ensures it will continue to grow with the company’s needs, positioning it for long-term success.
For businesses considering ERPs, Sherwynn offers this advice: "Secure a multi-year agreement to avoid price fluctuations and ensure your team is well-trained. BaseUp Labs’ customized Odoo software isn’t just a tool; it’s a strategic investment in your future."
Ready to unlock the full potential of Odoo? BaseUp Labs delivers streamlined systems, real-time insights, and hands-on support to help your business run smarter. Call +63 2 7914 6546, email hello@baseuplabs.com, or visit www.baseuplabs.com to take the first step toward operational excellence.
RE/MAX Capital, formerly known as Heritage Partners Realty, has embraced the power of technology to revolutionize its operations. By working with BaseUp Labs’ in customizing Odoo, an advanced Enterprise Resource Planning (ERP) system, the company has streamlined processes, reduced costs, and set the foundation for sustainable growth.
Sherwynn Say, the company’s Chief Financial Officer, explains, "BaseUp Labs’ ERP has allowed us to centralize and organize our data in ways we hadn’t thought possible before. From financial records to agent performance metrics, it’s all accessible and actionable now."
This integration wasn’t only about adopting new software, but it was also about rethinking how work gets done. Odoo’s decentralization capabilities have allowed RE/MAX Capital to empower its agents by enabling data gathering at the practitioner level. This shift has significantly reduced back-office workload, allowing the company to operate efficiently with only three bookkeepers instead of five. "It’s not just cost savings," shares Sherwynn, "but a smarter allocation of resources that lets us focus on growth."
The journey to fully implement Odoo took about a year, which included customizing the system to align with the unique needs of the real estate business. These modifications included tailored fields in the sales module for property size classifications, detailed revenue tracking for stockholder reports, and automated approval workflows that replaced cumbersome email chains.
"Their Odoo’s modular design meant we could adapt it to fit us, not the other way around," says Sherwynn. These customizations are part of a broader trend in the industry, where real estate companies like Sterling Bay leverage ERP platforms to scale operations effectively.
Efficiency improvements are evident across RE/MAX Capital’s operations. For example, the company now uses Odoo for check preparation, performance analysis, and real-time reporting. Team members quickly acclimated to the system, with most agents becoming proficient within two months. This is a noteworthy achievement given that many were first-time ERP users. "Real-time insights are a game-changer for us," notes Sherwynn. "Decisions that used to take days are now made in hours, based on accurate data." This mirrors how companies like Entera use SaaS solutions for real-time analytics and informed decision-making.
Looking ahead, RE/MAX Capital is working to expand Odoo’s functionalities, including a payroll system tailored to the Philippine setting. The adaptability of the ERP system ensures it will continue to grow with the company’s needs, positioning it for long-term success.
For businesses considering ERPs, Sherwynn offers this advice: "Secure a multi-year agreement to avoid price fluctuations and ensure your team is well-trained. BaseUp Labs’ customized Odoo software isn’t just a tool; it’s a strategic investment in your future."
Ready to unlock the full potential of Odoo? BaseUp Labs delivers streamlined systems, real-time insights, and hands-on support to help your business run smarter. Call +63 2 7914 6546, email hello@baseuplabs.com, or visit www.baseuplabs.com to take the first step toward operational excellence.


